Terms of Service

Last updated: October 25, 2026

Welcome to More More Naturals. These Terms of Service govern your access to and use of our website, online store, and products.

Our store is operated by More More Naturals, an Ontario-based small business offering handcrafted, small-batch natural skincare and personal-care products.

By visiting our website, browsing our store, or placing an order, you agree to these Terms of Service. Please read them carefully before using our website or making a purchase.

If you do not agree with these terms, please do not use our website or services.

1. Eligibility and Use of Our Website

By using this website, you confirm that you are at least the age of majority in your province, territory, or state of residence, or that you have the consent of a parent or legal guardian where required.

You agree to use our website only for lawful purposes and not to engage in any activity that could interfere with its operation, compromise its security, or infringe upon the rights of others.

You must not use our products or website for any unlawful or unauthorized purpose.

2. Our Products

More More Naturals creates handcrafted, small-batch skincare and personal-care products using selected ingredients, including natural oils, butters, waxes, and botanical ingredients.

We make reasonable efforts to display accurate product descriptions, ingredient lists, photographs, colours, sizes, and other details. However, the appearance of products on your screen may vary depending on your device and display settings.

Because our products are handcrafted in small batches, slight variations in colour, texture, scent, consistency, and appearance may occur between batches. These variations are a natural part of small-batch production and do not necessarily indicate a defect.

Please read each product description and ingredient list carefully before purchasing. If you have questions about an ingredient or product, please contact us before placing your order.

3. Natural Ingredients and Product Suitability

Natural ingredients are not automatically suitable for every person or skin type. Individual sensitivities, allergies, and reactions can occur, including in response to botanical ingredients and naturally occurring compounds.

Customers are responsible for reviewing ingredient lists and considering their known sensitivities before use. We encourage customers to perform a patch test in accordance with appropriate product-use guidance before applying a new product more broadly.

Discontinue use if irritation or an unwanted reaction occurs and seek appropriate medical advice if needed.

Our products are not intended to diagnose, treat, cure, or prevent diseases unless expressly authorized and represented in accordance with applicable law. Product information on our website is provided for general informational purposes and is not a substitute for individualized medical advice.

Unless expressly stated otherwise, our products are not intended to replace professional medical care or advice.

4. Orders and Acceptance

When you place an order through our website, you are submitting an offer to purchase the selected products under these Terms of Service.

You will receive an order confirmation acknowledging receipt of your order. An order confirmation does not necessarily guarantee acceptance if an issue arises that requires review.

We reserve the right to refuse, cancel, or limit an order where reasonably necessary, including in cases involving suspected fraud, unauthorized transactions, pricing or listing errors, inventory shortages, shipping restrictions, or other legitimate fulfilment concerns.

If we cancel an order after payment has been collected, we will arrange an appropriate refund for the cancelled portion of the order, subject to applicable law.

We will not use this section to avoid fulfilling valid orders or to restrict any rights customers may have under applicable consumer protection laws.

5. Prices, Currency, and Payment

Product prices and available payment methods are displayed on our website and at checkout.

Unless otherwise indicated, prices are stated in Canadian dollars. If another currency is displayed or charged, the applicable currency will be identified during the purchase process.

Prices, product availability, and promotions may change from time to time. Any change will not alter the price already agreed upon for an accepted order, except where a correction or adjustment is permitted by law and appropriately communicated.

Customers are responsible for reviewing their order details, applicable taxes, shipping charges, and total purchase amount before completing checkout.

Payments are processed through the payment methods made available at checkout. We do not knowingly collect or store complete payment-card details directly when those details are handled by our payment providers.

6. Refunds, Returns, and Exchanges

Because our products are personal-care items prepared in small batches, our standard policy is that all sales are final. We do not offer refunds, returns, or exchanges for change of mind or personal preference.

Exceptions may apply where an order arrives damaged, a container is defective, an incorrect item is supplied, or another issue warrants a remedy under our policies or applicable law.

Examples of packaging defects include a shattered jar, a leaking bottle due to damage, or a pump that does not function properly.

For details on how to report an issue and what resolutions may be available, please refer to our Refund & Return Policy.

Nothing in these Terms of Service excludes or restricts a refund, cancellation, replacement, or other remedy required under applicable law.

7. Shipping and Delivery

We ship to eligible destinations in Canada, the United States, and selected international locations, subject to the shipping options available at checkout.

Order processing times, shipping rates, delivery estimates, customs charges, and procedures for damaged or missing packages are explained in our Shipping Policy.

Delivery estimates are provided as a guide unless expressly stated otherwise. Carrier delays, weather, customs processing, and other external circumstances may affect delivery.

Customers are responsible for providing accurate shipping information and reviewing any applicable import requirements for their destination.

Our Shipping Policy does not remove any rights or remedies available to customers under applicable law.

8. Promotions, Discounts, and Gift Offers

From time to time, More More Naturals may offer promotional pricing, discount codes, giveaways, bundles, or other special offers.

Promotions may be subject to additional terms, including eligibility requirements, expiration dates, product exclusions, minimum purchase amounts, or limits on use. Any applicable conditions will be communicated with the promotion.

Unless otherwise stated, promotional offers cannot be combined and have no cash value. We reserve the right to correct errors or discontinue a promotion prospectively, subject to applicable law and any commitments already made to customers.

9. Intellectual Property

All original content on our website, including text, photographs, product descriptions, branding, logos, graphics, designs, and other materials, belongs to More More Naturals or is used with appropriate permission.

You may view and use our website for personal, non-commercial purposes. You may not reproduce, distribute, modify, republish, commercially exploit, or use our content or branding without prior written permission, except where permitted by law.

Nothing in this section limits rights that cannot legally be restricted.

10. Reviews, Feedback, and Customer Submissions

If you submit a product review, testimonial, photograph, suggestion, or other feedback to us, you confirm that your submission is truthful to the best of your knowledge, does not unlawfully infringe another person's rights, and does not contain unlawful or misleading content.

By submitting content, you grant More More Naturals permission to use, reproduce, display, and share that content for purposes related to our business, website, and marketing, subject to applicable law and any permissions or limitations separately agreed upon.

We will not knowingly present a review as an independent customer opinion if it is actually our own promotional content.

We reserve the right to moderate or remove submissions that are unlawful, abusive, spam, fraudulent, or otherwise inappropriate, while respecting applicable legal requirements.

11. Third-Party Services and Links

Our website may use or link to third-party services, including Shopify, payment processors, shipping providers, social media platforms, and other external websites.

These services may operate under their own terms, privacy policies, and practices. We encourage you to review the relevant terms before using third-party services.

We are not responsible for the content or independent practices of third-party websites that we do not control. This does not exclude any responsibility imposed on us by applicable law.

12. Privacy and Personal Information

When you place an order or interact with our website, certain personal information may be collected and processed to provide our services, fulfil orders, process payments, communicate with customers, and operate our business.

Personal information is handled in accordance with our Privacy Policy and applicable privacy laws.

Our store may use third-party service providers to support checkout, payment processing, analytics, shipping, and other business operations. Information may be shared with those providers where necessary for the relevant purposes and as permitted by law.

Please review our Privacy Policy for more information about how personal information is collected, used, disclosed, and protected.

13. Website Availability and Accuracy

We aim to keep our website accurate, secure, and available, but we cannot guarantee uninterrupted access or that every page, feature, or piece of information will always be free from errors.

We may update, maintain, modify, or discontinue parts of the website as reasonably necessary.

If a material error affects a product listing, price, availability, or order, we will take reasonable steps to address it and communicate with affected customers where appropriate.

Nothing in this section limits any rights customers may have under applicable law.

14. Disclaimer and Limitation of Liability

To the extent permitted by applicable law, More More Naturals is not responsible for indirect or consequential losses arising from the use of our website or products where such liability may lawfully be excluded.

Nothing in these Terms of Service excludes or limits liability, warranties, guarantees, or remedies that cannot legally be excluded or limited, including applicable statutory consumer rights.

Our products should be used according to their directions and intended purpose. Customers are responsible for reviewing product information and using products appropriately.

Nothing in these terms is intended to excuse negligence, misrepresentation, or any other conduct for which liability cannot lawfully be excluded.

15. Indemnification

To the extent permitted by applicable law, you agree not to misuse our website or infringe the rights of others through your use of our services.

Any indemnification obligation arising from your unlawful or unauthorized conduct will apply only to the extent permitted by law and will not remove rights or protections that cannot legally be waived.

16. Governing Law

These Terms of Service are governed by the laws of the Province of Ontario and the applicable laws of Canada.

Where permitted by law, disputes concerning these terms will be addressed by the courts with appropriate jurisdiction in Ontario.

Nothing in this section prevents a customer from exercising any mandatory rights or remedies available in their place of residence or under applicable consumer protection legislation.

17. Changes to These Terms

We may update these Terms of Service from time to time to reflect changes to our business, website, products, or legal requirements.

The updated version will be posted on this page with a revised “Last updated” date. Changes will apply prospectively unless otherwise required or permitted by law.

We encourage customers to review this page periodically.

18. Contact Information

If you have questions about these Terms of Service, an order, or our products, please contact More More Naturals through the contact page on our website or the customer service email listed there.

More More Naturals
Ontario, Canada
Website: moremorenaturals.com
Email: moremorenaturals@gmail.com

Thank you for supporting More More Naturals and our small-batch approach to natural skincare.